TwinDocs
Use Twin Desk

Ask the Twin

Ask with files, choose the Twin's model and Max, and ask on the iPhone without a connection.

Ask in the Twin panel's box or the ask bar. Type @ to pick a person, record or other item for the Twin to start from.

Ask with files

Drop a file on the box, or paste one with ⌘V while the box has the keyboard. A picture you copied works too. Each file appears as a chip beside the box; it goes with your question when you send it.

  • Uploads start at once, as you. Send waits until they finish and says so, then your question goes with its files.
  • Remove a file with the ✕ on its chip before you send.
  • If an upload fails, its chip says why, with Try Again.
  • Each file can be up to 50 MB.

A question with files always goes to the Twin. Files you add here never go to colleagues, even if your words name them.

On the iPhone, paste or drop files on Today's box, or choose Ask the Twin in another app's share sheet. The share sheet takes up to ten files, photos or videos; one over 50 MB is listed but not added. If the Twin turns a question down, your words and files come back to the box.

Choose the model, and Max

Open the (i) beside the box. It shows which model the Twin uses for your questions, and lets you change it:

You areYou can choose
A memberDefault or Max, where your organisation offers Max
An organisation adminMax, or any model and deep-thinking level from the web workspace's picker

Your choice goes with each question and follow-up, and is the same as choosing it in the web workspace. Max stays on for the conversation you turned it on in; starting new work, or switching to another conversation, turns it off.

Ask on the iPhone without a connection

If your iPhone is offline when you ask, the question waits on Today: "Waiting to send · Will send when you're back online." It goes on its own, in the order you asked, as soon as the iPhone is back online, or when you tap Try Again.

If the Twin may already have received a question it can't safely send twice, Today says so and puts your words back in the box instead.

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